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Post in Customer Support
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Hurricane Sandy drowned my make up :(

Hi, I just wanted to know if I could return my MUFE Mat Velvet foundation because my apartment got flooded during hurricane Sandy? i found some of my make up floating around but since the flood water was mixed with sewer water, oils, and hydraulics (according to the firemen who pumped out the water) it's not usable. 

 

Make up isn't really a concern since I lost most of my stuff, but was just wondering if I had hope in returning it before I throw it away 😞

Hi Innah Oh no!  I am so sorry to hear your apartment was...

Hi Innah Oh no!  I am so sorry to hear your apartment was flooded during Sandy 😞 I would recommend contacting your nearest store for more information on your return/exchange .

Re: Hi Innah Oh no!  I am so sorry to hear your apartment was...

Sorry about ur house and the flooding....I'm in Baltimore and it tore some of my roof off but not too much damage! My grill did tip over and it's pretty big! I'm glad ur makeup at least was salvaged!

Re: Hi Innah Oh no!  I am so sorry to hear your apartment was...

Thanks for the concern, keelybt! I went in today and with no problem and they exchanged asap! Really good service. Thanks again for the help 🙂
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