Your Basket is Empty
Sign in to see items you may have added previously.
See samples, rewards and promotions in .

Item Added to Basket

Free Shipping!

You're only $50.00 away from Free Shipping.

Post in Customer Support

How long can I have an item on hold?

I have been dying for the Laura Mercier Artist Palette. I called in to have it held at my local sephora and ended up having to call one a little further away, but not too far. I was told it would be on hold for 24 hours. However, due to work commitments, I won't be able to make it there until this Saturday. Can I ask them to hold it until then, or will they say no? Thank you!

Hi Liveforlove13, generally the stores only hold items fo...

Hi Liveforlove13, generally the stores only hold items for 24-48 hours, but it never hurts to ask if they can make an exception.  I think you should definitely give them a call.

1 Reply
Conversation Stats
  • 1 reply
  • 2897 views
  • 0 Hearts Given
  • 2 Contributors