Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Help

Hello! I recently spoke to a rep whom stated I would receive A Refund for my Emptied out bottle of Tarte I recieved and I
have yet to receive that. Thank so much

Tags:

Re: Help

Hi @GothLove,

 

I'm sorry to hear this! I'll take a look further and I'll send you a message shortly. 

 

Warm regards,

Laurie

Re: Help

@LaurieBT @Also I am concerned because the card I used has been closed due to someone hacking my account.I was wondering if you can refund to my new card or have a credit applied to my account.What ever is easier. Thanks

 

Re: Help

It is not letting me respond.😶Only here . @DaneeBT @LaurieBT 

Spoiler
 

Re: Help

Hi @GothLove,

 

I'm so sorry for the trouble! I'll send you a message shortly. 

 

Warm regards,

Laurie

Re: Help

@GothLove It looks like Laurie sent you a private message. To reply to her private message, please click on the envelope icon in the top right corner of BIC, select the message, then reply. Thank you!

5 Replies
Conversation Stats
  • 5 replies
  • 151 views
  • 1 Hearts Given
  • 3 Contributors