Help

[GothLove]

Hello! I recently spoke to a rep whom stated I would receive A Refund for my Emptied out bottle of Tarte I recieved and I
have yet to receive that. Thank so much

[LaurieBT]

Hi @GothLove,

I'm sorry to hear this! I'll take a look further and I'll send you a message shortly. 

Warm regards,

Laurie

[GothLove]

@LaurieBT @Also I am concerned because the card I used has been closed due to someone hacking my account.I was wondering if you can refund to my new card or have a credit applied to my account.What ever is easier. Thanks

[GothLove]

It is not letting me respond.😶Only here . @DaneeBT @LaurieBT 

Spoiler

[LaurieBT]

Hi @GothLove,

I'm so sorry for the trouble! I'll send you a message shortly. 

Warm regards,

Laurie

[DaneeBT]

@GothLove It looks like Laurie sent you a private message. To reply to her private message, please click on the envelope icon in the top right corner of BIC, select the message, then reply. Thank you!