HI!! missing a item in my online order! please help!! thank you!!

[dayna88]

missing my bare minerals lip gloss, this has never happened before 

[vanessa2go]

Hi I wasn't sure how to upload a question so I'm putting it here but I just received my Sephora order and I'm missing my Kay Von d eyeliner! I've never had anything missing from my past orders 😕

[DaneeBT]

Hi vanessa2go,

I'm so sorry to hear your Kat Von D eyeliner was missing from your package! In reviewing your account, it appears that one of our representatives has already assisted you with this. Please send me a private message if you have any additional questions or concerns. Thank you!

Always,

Danee

[MaliBT]

Hi @dayna88,

I'm going to send you a private message regarding this. 

Best,

Mali