GWP not as advertised

[tummee]

 

 

The GWP of the Charlotte Tilbury Powder w code CTPOWDER states that it is 5g, but what came in the mail was only 0.8g! 😞 Its not as advertised, and very disappointing! It misled me to place an order for a gift that I wouldnt have bothered if it said 0.8g!

[cmb321]

Ugh, this is definitely disappointing! I wish I had seen this post before I placed my order yesterday, as I used that code as well. To make things worse, I decided I'd rather have the good sized 5g CT powder to try out than my 15% VIB code that starts tomorrow (15% of my order would only be $8-ish), but I wouldn't have bothered if I knew the powder was a fraction of that size!

It definitely says 5g on my order confirmation:

Charlotte Tilbury

Airbrush Flawless Finish Powder trial size in shade Fair- 5g

ITEM 2456531

Quantity

1

FREE

[JaneanBT]

Hi @cmb321,

I am sorry about that. I will send you a private message.

Best Wishes,

Janean

[DaneeBT]

Hi @tummee,

Oh no! I'm sending you a PM to assist.

Always,
Danee