Fleetoptics

[paige1990]

WHY DOES SEPHORA USE FLEETOPTICS ???!!? AND WHAT HAPPENS TO A PARCEL WHEN I DO NOT HAVE A BUZZER AND SEPHORA DOESNT GIVE THE OPTION FOR AN ALTERNATE DELIVERY OPTION !!! SO WHERE IS MY PACKAGE GOING TO END UP AND WHEN SHOULD I EXPECT TO SEE IT. NOT ONLY HAVE I BEEN RIPPED OFF WITH A GIFT CARD THROUGH SEPHORA THAT MY MOTHER BOUGHT ME WITH HER HARD EARNED MONEY FOR CHRISTMAS I ORDERED STILL EVEN THOUGH THAT HAPPENED JUST FOR MY INSIDER POINTS NOT TO BE LOST ON DEC 31ST. NOW I HAVE TO DEAL WITH A CRAPPY PARCEL CARRIER !!! SO DISAPPOINTED AND IM TOTALLY THINKING ABOUT JUST ORDERING ALL FUTURE PRODUCTS STRAIGHT FROM SAID BEAUTY COMPANY INSTEAD OF SEPHORA. ILL GO RIGHT ABH'S SITE OR TARTES OR HOURGLASS'S SITE. IM SO FED UP WITH BEING TREATED LIKE GARBAGE FROM A COMPANY I LOVED AND GAVE SO MUCH MONEY TO IN THE PAST 6 YEARS !!!! 

[ElisaRaphy]

FleetOptics sucks!!!!

[LaurieBT]

Hi @paige1990,

I'm very sorry that you haven't received your package and I'll take a look in more detail. I'll send you a message shortly.

Warm regards,

Laurie