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Flash shipping is not working...please help

Hi there I wonder if the new program for fast shipping is not working or what is going on, maybe I misunderstood the concept and now my order that it supposed to be shipped faster because I paid for the subscription it is taking more time. I place my order yesterday and I hasn't shipped yet. Please help me can someone tell me what is going on and also clarify how does the flash shipping work. 

Thank you

Re: Flash shipping is not working...please help

Thank you miabt, I appreciate your help.


Re: Flash shipping is not working...please help

Hi nellag, 


With our new Sephora Flash Program, all eligible orders receive complimentary 2-day shipping. At this time, orders shipping to PO Boxes, APO/FPO addresses, Alaska, Hawaii, Puerto Rico or Canada and orders containing hazmat items do not qualify for Flash 2 Day Delivery. 
I'd be happy to check on your order to provide an update.  I will send you a message shortly Smiley Happy
xo, Mia
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