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Post in Customer Support
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Eyeshadow palette arrived broken

Unfortunately my Pat McGrath Labs eyeshadow palette arrived with 2 of the shades broken and glitter scattered everywhere. 😞

 

IMG_4884.jpg

Re: Eyeshadow palette arrived broken

Mine arrived liked this, too! Two of the top ones are broken! 

The shadows are so beautiful, but I'll have to return it! 

Re: Eyeshadow palette arrived broken

Hi @katiekade08,

 

I'm sorry to hear your palette arrived damaged! I'm sending you a PM.

 

Always,
Danee

Re: Eyeshadow palette arrived broken

Hi @amaero,

 

I'm sorry to see this! I'll send you a message shortly to assist.

 

Best,

Laurie

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