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Post in Customer Support

Extremely rude employee with an appalling attitude and tone

I had a terrible experience at the 520 Madison Ave Sephora location due to the employee whose name is Naima. A few of my friends as well as my associates shop there as well and equally had a very negative checkout process with her. Overall, she was extremely rude and unmannerly. She was making very snarky comments / remarks and had an extremely insolent attitude and tone. We were highly uncomfortable and absolutely appalled by her behavior and don't ever want to return to this location again. 

 

Re: Extremely rude employee with an appalling attitude and tone

Hi @Anjosephine28 I am so sorry to hear about your store experience! I will send you a PM to gather more details. 

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