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Post in Customer Support
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Expired reward

Redeemed points for the $100 Rouge, but we were prepping for our wedding so I completely forgot about this until after our wedding when I ran out of a face cream. I tried contacting customer service  and they were not helpful and was very rude. Is there anyway to redeem this because $100 is a lot ๐Ÿฅบ๐Ÿฅบ for us now, especially after the wedding. 

Re: Expired reward

@Luuwhoo I will send you a PM for more information. 

Re: Expired reward

Hi, I have the same problem. Could you help me please?

Re: Expired reward

Hi @Lisa996

 

I will send you a PM to assist.

 

Regards,

Danee

Re: Expired reward

Here is the order number, thanks! 

 

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Re: Expired reward

Hi @Luuwhoo,

 

I've removed your order number for security purposes. Please reply directly to Keely's message by clicking the envelope/message icon near the top of your Community screen. Or if you're using the app, click the bell icon. Thanks!

 

Best,

Laurie

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