ERROR unable to place order

[gracie88801]

Please help!! I am trying to place my sephora order with 4 items it is saying: 

“Unable to place your order. Please verify that your card information and billing address are correct.
If applicable, we have reversed any pending charges to your account.”

I double checked the information and billing address and everything is correct. 

How do I fix this?? I have a birthday gift in my cart and it expires in 3 days too. 

[eiondjfn]

I am having the same problem, can someone please help?

[keelybt]

@eiondjfn  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[DaneeBT]

Hi @gracie88801 Oh no! I'll take a look then send you a PM.

[Troina]

Hi I’m having the same problem pls helpp 

[DaneeBT]

@Troina I'll take a look then send you a PM!