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Dyson Corrale Hair Straightener

Dyson really surprises me with this new product. I placed the order for the Rouge sale and I was super excited to open the box, and found out it doesnโ€™t work. The part that suppose to connect the device to battery is crooked, so there is no way to turn it on. I emailed Sephora customer service, and the answer I got is this product is under warranty, and I have to contact Dyson directly, so we are not going to mention what Sephora can do in this situation? Is there still one thing called exchange that Sephora used to offer? I used to be a huge fun of Sephora and now itโ€™s not the same. It definitely takes a lot more time to build trust with customers than ruin it.

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4 Replies

RE: Dyson Corrale Hair Straightener

Iโ€™m only seeing it for sale on Sephora USA right now. Any idea when it will be available in Sephora Canada? I donโ€™t want to buy it from Dyson when it can majorly boost my beauty insider points!!

Re: RE: Dyson Corrale Hair Straightener

Hi @Qness,

 

At this time we do not have any information on when this product will be available in Canada. I invite you to keep an eye out in your emails for all product releases and updates. ๐Ÿ™‚

 

Best,

Zakiya

RE: Dyson Corrale Hair Straightener

Sephora carries Dyson Corrale? How come it doesnโ€™t show on Sephora Canada?

Re: Dyson Corrale Hair Straightener

Hi @StellaZhao,

I will send you a private message to provide further assistance.

 

Best,

Penelope

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