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Post in Customer Support

Didn’t receive confirmation email after placing order

Hi I haven’t received my confirmation email after placing an order sept 13, 2024. I have my order number. Please help. 

Re: Didn’t receive confirmation email after placing order

Hi @Ray1234567 I'm sorry to hear you didn't receive a confirmation email for your order! I see that your order was successfully submitted on 9/13/24 and is currently in progress. You can view the order directly on your account here > https://www.sephora.com/profile/MyAccount/Orders 

 

Additionally, if you're not able to locate the confirmation email in your inbox, please try checking your junk/spam folders. Thank you!

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