Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Didn’t receive ANY of my samples

I recently ordered a new foundation and of course there’s always the option to include two free samples and I made my selection. I was really looking forward to both my purchase and the samples, but when my package arrived it was just the foundation alone. It shows on my invoice that I am indeed supposed to get samples but again, nothing was to be found. It’s disappointing since this hasn’t happened to me before.

Tags:

Re: Didn’t receive ANY of my samples

Hi @pumpkinpri,

 

I'm sorry to hear your samples were missing! I'll send you a PM.

 

Always,
Danee

1 Reply
Conversation Stats
  • 1 reply
  • 88 views
  • 0 Hearts Given
  • 2 Contributors
testing