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Post in Customer Support

Didn't get points

Ahh I  recently bought 2 Olaplex products, and the cashier did take my number to link it to my Insider account but my receipt said I got 0 points!! Is that normal?? Olaplex No. 4 Bond Maintenance™ Shampoo 8.5 oz/ 250 mL  Olaplex No. 5 Bond Maintenance™ Conditioner 8.5 oz/ 250 mL 

Re: Didn't get points

Hi @Christianne18,


I am sorry about that! I will send you a private message so I can further assist you. Thanks! 


Best Wishes,



Re: Didn't get points

Thanks Janean! Wasn't sure if i was supposed to get points or not so I thought I'd post about it 🙂

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