Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Didn't get points

Ahh I  recently bought 2 Olaplex products, and the cashier did take my number to link it to my Insider account but my receipt said I got 0 points!! Is that normal?? Olaplex No. 4 Bond Maintenance™ Shampoo 8.5 oz/ 250 mL  Olaplex No. 5 Bond Maintenance™ Conditioner 8.5 oz/ 250 mL 

Re: Didn't get points

Hi @Christianne18,

 

I am sorry about that! I will send you a private message so I can further assist you. Thanks! 

 

Best Wishes,

 

Janean

Re: Didn't get points

Thanks Janean! Wasn't sure if i was supposed to get points or not so I thought I'd post about it 🙂

2 Replies
Conversation Stats
  • 2 replies
  • 80 views
  • 1 Hearts Given
  • 2 Contributors