Deleteing color IQ shade from profile

[AmyRae22]

How do I delete color IQ shades from my account I hace never been matched at a store we dont have a Sephora anyplace around me. I was trying todo it with my phone a year ago now I have a few saved that are not even close. I can get to the color IQ page but there is no option to delete saved matches.

[DaneeBT]

Hi AmyRae22,

Regretfully, we don't have an option to delete your saved Color IQ matches from your account, however, you can always update it, if you'd like. Once you've logged into your online account, select "Beauty Insider" from the drop down menu which can be located in the top right corner of the page, click "Edit" in the "Beauty Traits" section, then you can update your Color IQ number. Additionally, since you don't have a Sephora store in your area to get your foundation matched, you can create a post under the Complexion Club group and we can try to match your shade for you! Please just be sure to mention the foundations/products you currently wear and/or a photo of yourself!

Always,

Danee

[ohheyitscindyk]

@Anonymous The only other thing I can think of is typing your Color IQ in to the search bar to find your matches. Hope that helps! 🙂

[ladyteresa]

There needs to be an option to delete IQ colors. No one's complexion is the same all year round. Also, there are other factors that can contribute to a change in complexion.