Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Damaged product

image.jpg

Just received my package, product came broken and it’s sold out online. Is starting the return process the correct step? I am unsure as the return policy says you only issue refunds to only slightly used products. TIA!

Re: Damaged product

Hi @AmberH87 oh no! I'll send you a PM. 

Conversation Stats
  • 1 reply
  • 60 views
  • 0 Hearts Given
  • 2 Contributors
Photos1
  • image.jpg
testing