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Damaged Pat McGrath Mini Palettes

Has anyone received damaged Pat McGrath palettes? The flaps from palettes are not attached and there is damage to the actual packaging. The shadows also have some gouges in them.  What caused this to happen? 
 
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Re: Damaged Pat McGrath Mini Palettes

I did. I ordered from Pat McGrath website. Just emailed the costumer service 

Re: Damaged Pat McGrath Mini Palettes

Hi @DizzFizz,

 

I am so sorry to hear this! I will send you a PM for further assistance. 

Best,

Zakiya

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