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Post in Customer Support
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FannyDanny
NEWCOMER I Rouge
‎05-02-2020 01:57 PM
‎05-02-2020 01:57 PM

Damaged Items :(

I was so exciting to try it, but the lid was totally damaged and it's leakyI was so exciting to try it, but the lid was totally damaged and it's leaky#fresh Rose & Squalane Deep Hydration Oil-Infused Serum 100 mL

 

Spoiler

I have no idea how they transfer this package :( can't even get a replacement because they are out of stock now, even sadderI have no idea how they transfer this package 😞 can't even get a replacement because they are out of stock now, even sadderfresh Rose & Squalane Deep Hydration Oil-Infused Serum 100 mL

FRESH - Black Tea Instant Perfecting Mask

 

fresh Rose & Squalane Deep Hydration Oil-Infused Serum 100 mL
Thumbnail of fresh Rose & Squalane Deep Hydration Oil-Infused Serum 100 mL
fresh
fresh Rose & Squalane Deep Hydration Oil-Infused Serum 100 mL
Face Serums
$62.00
View Details
fresh Rose & Squalane Deep Hydration Oil-Infused Serum 100 mL
Thumbnail of fresh Rose & Squalane Deep Hydration Oil-Infused Serum 100 mL
fresh
fresh Rose & Squalane Deep Hydration Oil-Infused Serum 100 mL
Face Serums
$62.00
View Details
0
Reply
1 Reply
kevinbt
ALUM II Insider
‎05-02-2020 04:37 PM
‎05-02-2020 04:37 PM

Re: Damaged Items :(

@FannyDanny Oh no! I'm so sorry to hear that. Please send me a private message with your order number so I can further assist. 

 

Regards,

Kevin

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  • ‎05-02-2020 01:57 PM
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  • I was so exciting to try it, but the lid was totally damaged and it's leaky
  • I have no idea how they transfer this package :( can't even get a replacement because they are out of stock now, even sadder
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