Damage item

[CanaLina]

Spoiler

Spoiler

I recently received Pat McGrath La Vie en Rose palette in the mail only to open it and find it crushed. Is there anyway I can exchange it for another one? Help please! I don’t see an option on the customer service tag for damaged items. These things are $55 a palette.

[jane211]

Hi , where you able to fix your item? I have a damaged package too someone private message me about either refund or re shipment  

[RebeccaBT]

Hi @CanaLina,

I am so sorry to see that your palette arrived damaged. I will send you a PM to assist you further.

Best,
Rebecca