Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Credit card hassle

While shopping online i received the promo “open a credit card and get 25% off your first purchase”   
because i was purchasing a fairly expensive item, I applied and was approved for a credit card which I was supposed to be able to use immediately.  When I tried to complete my purchase I received a message that my temporary card could not be used for my purchase. I really didn’t want another credit card, but this is my first time even purchasing from Sephora.  I’m not sure if I’ll be a repeat customer at this point 

Re: Credit card hassle

@jbrockyoung I'm sorry to hear that you are having trouble using this discount. Please contact us by phone at 1-877-SEPHORA or through live chat here and a Beauty Advisor will be happy to look into this for you> https://www.sephora.com/beauty/customer-service

1 Reply
Conversation Stats
  • 1 reply
  • 189 views
  • 0 Hearts Given
  • 2 Contributors
testing