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Post in Customer Support
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Kenzie1516
NEWCOMER I Insider
‎08-11-2022 08:41 AM
‎08-11-2022 08:41 AM

Charged twice for the same order

Hello, I purchased an order for $126.56 and I got an email my order was confirmed. That was in august 9th, this morning on august 11th I got charged another $95.89 once the order was shipped. I got charged twice for the same order. Is there anyway you can refund me the $95.89? It said that my order was partially shipped, so the $21.89 shipped without charging me again but when the $95.89 shipped it charged me again.

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DaneeBT
MOD Rouge
‎08-11-2022 08:58 AM
‎08-11-2022 08:58 AM

Re: Charged twice for the same order

Hi @Kenzie1516

 

I will send you a PM to further assist!

 

Regards,

Danee

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  • ‎08-11-2022 08:41 AM
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