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Post in Customer Support
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Kyandisu
NEWCOMER I Rouge
‎12-28-2023 01:48 PM
‎12-28-2023 01:48 PM

Charged for an out of stock item. No refund?

Hello,

 

I was charged for 3 products to pick up in my store, yet only 2 of the items were in stock. The order has processed and is ready to pick up at my local store for the two items, but the third item was cancelled.

 

Will I receive a refund for the third item as I have been charged for all 3?

 

Thanks.

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LaurieBT
MOD Rouge
‎12-28-2023 03:30 PM
‎12-28-2023 03:30 PM

Re: Charged for an out of stock item. No refund?

Hi @Kyandisu,

 

I'm happy to check on this! I'll send you a message shortly.

 

Best regards,

Laurie 

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