Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Canceled order, canโ€™t reuse promo?

Hi, I canceled an order because of the outdated payment info. It went through and shows as canceled. I wanted to immediately replace the order with the newest payment information, but it wonโ€™t let me use the promo because it says I already did it .... the sale ends tomorrow .... when will I be able to replace / do a reorder with the WelcomeBack promo?
1 Reply

RE: Canceled order, canโ€™t reuse promo?

I just wanted to give an update: I tried a second time a few minutes later and it went through successfully with the promo code. So please disregard the original post now.

Re: RE: Canceled order, canโ€™t reuse promo?

Hi @nlyellows,

 

I'm glad to hear you were able to place your order using the promo code!

 

Always,

Danee

Conversation Stats
  • 2 replies
  • 1963 views
  • 1 Hearts Given
  • 2 Contributors