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Post in Customer Support
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katecas
NEWCOMER I Insider
‎01-08-2022 10:24 PM
‎01-08-2022 10:24 PM

Canceled an Order with Birthday Gift?

Hi, I had placed an order that included my birthday gift in it. I canceled said order after I realized I didn't get to browse/select the samples lol. But when I re-added the items in my original order, the option to add my birthday gift was gone?? A mistake on my part for being so indecisive but is there any way to redeem the birthday gift after this??

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DaneeBT
MOD Rouge
‎01-09-2022 06:35 AM
‎01-09-2022 06:35 AM

Re: Canceled an Order with Birthday Gift?

Hi @katecas,

 

Please contact us via phone at 1-877-737-4672, prior to submitting your new merchandise order, so we can make sure it is included. Thanks!

 

Always,
Danee

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  • ‎01-08-2022 10:24 PM
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