Cancel an order

[jelocup]

 I want to cancel an order, please. I tried checking my order details for an option but didn't find anything. Just yesterday I made a purchase of quite a bit of Sephora items and saw now only today they get 5x points as of today! So of course I want to get in my rewards, but I literally placed it just last night...

[LaurieBT]

@jelocup, I received your message, but I'm unable to respond as your private messages are turned off. You can adjust your messaging preferences in your Community settings. We've honored the bonus points, and you may need to sign out and sign back in to see this update. Thank you!

[LaurieBT]

Hi @jelocup, 

We're happy to help. It looks like your private messages are turned off. If you would like to send me a private message with your registered email address, I'll be happy to assist further. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672) for assistance. If the chat is unavailable, please keep the page open for a few minutes until the next agent becomes available.

Best regards,

Laurie