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Can't see my VIB points online

My beauty insider card has never been linked to my account online, so when I check my point balance online it says that I have no points. I'm trying to use my new 10% discount card I received in store as part of my VIB package and it's not letting me, it keeps saying I'm not a VIB member. Please help.

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Re: Can't see my VIB points online

Hi ThaNY,

 

Oh no! I'll message you right now to link your card and email address togetherSmiley Happy We also make sure to have your VIB information on your primary account.

<3 Melissa
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