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Post in Customer Support
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Can’t redeem birthday gift

Hello! I was really wanting the glow recipe birthday gift set, but missed the cutoff by 5 days on accident! I’d still really like to get it with my next purchase if possible. Please let know what I should do 🙂

#birthdaygift 

#cantredeem

5 Replies

Re: Can’t redeem birthday gift

Hi @hf913,

 

We're happy to help! Please call 1-877-SEPHORA (1-877-737-4672) or chat online here > https://www.sephora.com/beauty/contact-us prior to completing your order, so an agent can add the gift to your order for you.

 

Warm regards,

Laurie

Re: Can’t redeem birthday gift

Hi, it says i can't reedeem birthday gift. I am wondering if i should have picked my birthday gift earlier since i missed my birthday email or i have to go in person. Am i still able to get my birthday gift?

Re: Can’t redeem birthday gift

@Aparanchi I'll take a look then send you a PM.

Re: Can’t redeem birthday gift

When do you think i can get my birthday gift?

Do you think i can get it saturday feb 24 2024? Even though my birthday was dec 3 but i couldn't get it because i did not get a message. 

Re: Can’t redeem birthday gift

@Aparanchi Our 2023 birthday gifts are no longer available. I will send you a PM to further assist. 

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