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Post in Customer Support

Canโ€™t add items to basket in app

Hi! I canโ€™t add any items to my basket - the add to basket button is grayed out no matter what I do. Iโ€™ve deleted the app, redownloaded, cleared it, etc., but nothing has worked!

Re: Canโ€™t add items to basket in app

@elb123 I'm sorry to hear that you are having trouble! Our technical team is aware of this issue and we hope to have it resolved soon. In the meantime, you should be able to add items to your loves list and then add them to the basket from there. 

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