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Post in Customer Support

CVV code won’t save

When I go to check out, it keeps telling me that my CVV code will not save. Why is it doing this and how do I fix it?

Re: CVV code won’t save

Hi @AubreeLynn,


My apologies! I recommend saving your card to the "Saved Payments" section of your account, then selecting the card at checkout. If you need any further assistance with placing your order, please call 1-877-SEPHORA (1-877-737-4672) or chat online here > 




Re: CVV code won’t save

Hi there! I’m having the same problem and I did save the code, multiple times. Please fix this soon, or tell us how to fix this issue. I will talk to the chat as soon as it is online again. Thank you!

Re: CVV code won’t save

@vivian245 I will send you a PM. 

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