COVID-19 birthday gift + shipping fee

[victoriacgall]

Hi there,

I am eligible for a free birthday gift, but don't need $50 worth of products at this time to qualify for free shipping if I select the gift online. Since stores are closed indefinitely due to COVID-19, will the birthday gift timelines be extended for customers to pick them up when stores re-open? Just wondering what my options are for redeeming the gift. Thank you so much for your help!

[PenelopeBT]

Hi @victoriacgall,

 With the recent closure of our Sephora stores to support the collective fight against COVID-19, we understand you may not be able to pick up your Beauty Insider birthday gift. We remain committed to serving our clients during this time and are currently waiving standard shipping fees through Friday, May 22, so you can redeem your birthday gift online with a merchandise order. Pick up a special birthday treat without having to pay shipping on any threshold. To redeem free standard shipping, simply enter FREESHIP code at checkout. Check out our Gifts section to find coveted products at a range of prices. Stores will also be accommodating birthday gifts once stores reopen.

Best,

Penelope

[sherrgs]

Is the free shipping for birthday gifts still available as most stores aren’t open yet?

[keelybt]

@sherrgs We have extended it through 6/30/20!