Your Basket is Empty
Sign in to see items you may have added previously.
See samples, rewards and promotions in .

Item Added to Basket

Free Shipping!

You're only $50.00 away from Free Shipping.

Post in Customer Support

Borderfree error at checkout

I tried to checkout but I keep getting a "borderfree error". I made sure all information was correct but it still didn't work. Does this have something to do with shipping to Canada or using a Visa Debit card? 

Re: Borderfree error at checkout

I keep getting the same issue which is odd because I have made an online order before Smiley Sad I've checked all my information several times and everything is correct. The last time I called the toll free line they tell me my credit card is not a valid ordered here before and have had my card for over a year. Pretty sure it's real lol

Re: Borderfree error at checkout

Please give us a call at 1-877-SEPHORA so that one of our reps can assist you in real time first thing tomorrow morning. We'll be taking calls starting at 6am PST. Thanks!

Whimsically yours,

Re: Borderfree error at checkout

Hi jasmine05, 


So sorry to hear that! Please contact us by phone at 1-877-737-4672  so we can assist you further. Thanks! 

Luv&Lipgloss, Diana
Conversation Stats
  • 3 replies
  • 1 Hearts Given
  • 4 Contributors