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Payments, contact info, addresses and password
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
We are updating the Beauty Insider program with exciting changes to benefits, which you can learn more about here: https://community.sephora.com/t5/Customer-Support/Beauty-Insider-Program-Updates-FAQS/td-p/4114842
In celebration of our Beauty Insider members, we are offering exclusive access to this year’s Beauty Insider Appreciation Event. Here's the breakdown:
Rouge, you shop the event early beginning Fri 8/24. This means you get 20% off on the hottest beauty products before anyone else. You can continue to shop the entire event through Monday 9/3.
VIB and Insiders get to shop, too! Starting Thursday 8/30, VIB will receive 15% off and Insiders will receive 10% off your purchase.
You can use your discount one time online or as many times as you want in-store. Check your email to get your code!
Want more details? Check out our FAQs:
What is the Beauty Insider Appreciation Event?
This is a special event to celebrate our Beauty Insiders and the recent changes to the Beauty Insider program. This promo is a great excuse to splurge, restock favorites, and start stocking up on fall newness.
What’s the offer?
Rouge gets 20% off, VIB gets 15% off and Insiders save 10%. Plus, Rouge (we see you!) gets to shop early before VIB and Insider.
What if I like to order online?
That’s cool. You can redeem the offer on both US and CA sites. Please note that online orders are one time use however you are welcome to shop as frequently as you’d like in-store.
Can I redeem the offer more than once?
Online you may redeem the offer one time but if you forget something the first time around, don’t even stress. The offer can be used as many times as you want in-store.
What’s my code to shop?
You can shop one time online with your code below based on your tier:
Rouge: YESROUGE
VIB: YESVIB
Insider: YESINSIDER
You can also bring your barcode into store to use as many times as you want. Check your email to get your store barcode!
Dates, please?
Rouge: Fri 8/24 - Mon 9/3
VIB and Insider: Thurs 8/30 – Mon 9/3
Wait, why are the dates split?
As a benefit of our top tier of membership, Rouge gets to shop the event early.
Is this offer available in Canada?
Yes! Some Canada stores may be closed on Mon 9/3 for Labor Day so be sure to call your store for holiday hours and closures.
What about Sephora inside JCPenney?
The offer is valid in Sephora inside JCPenney stores however, the offer is not valid on jcp.com.
Are there any exclusions?
In one word, yes. In lots of words: The offer cannot be applied to previous purchases, gift cards, Flash shipping or PLAY! by Sephora subscriptions, or combined with any other promotional offers. Not valid on purchases of Dyson, customizable sets online or through Sephora’s Customer Service. Clients are limited to three Drunk Elephant-branded items per transaction and three Tatcha-branded items per transaction. Merchandise quantities may be limited, see store for details.
Thank you, I do plan to call them and see what the deal is. I just don’t wanna loose the products I have because my code isn’t working. I haven’t left any spaces but the only thing I could think of is maybe because I’m having them shipped to Hawaii? I’ll see what happens. Thank you guys for the help
Hi @jes1827,
I appreciate you providing us this feedback and I've sent it to the appropriate department.
Best Regards,
❤️ Raquel
Hi @saravbr,
I sincerely apologize about this! Please feel free to send me or any other Mod a private message if you'd like us to look into your email subscriptions for you. Thank you. 🙂
Best Regards,
❤️ Raquel
Couldn't agree more - not everyone can just go to a brick & mortar store to shop more. I feel snubbed as a Rouge member and snubbed as a disabled person who is very ill and cannot drive. I do all of my shopping online. Sephora is now telling me that my business isn't important enough to them during this sale unless I manage to make it into a store. So in my case I am left to assume "my business isn't important enough to them".
I don't like that I can only do one 20% off online and have to go to stores for more orders. I will shop less as a result. I tend to make last minute online buys before the end of the VIB sale and now I won't because I'm not going to be at a store. Please go back to the way you've done it in the past. I hope for the next VIB sale you allow unlimited online orders as this means I will shop less for this sale now.
Agreed! What's the point of promoting a sale when the discount is limited?
With the Sept 3 deadline stuck in my head I thought I'd shop in store the final day & I didn't realize that was the holiday.
The stores are closed in Canada on Labour Day.
It's confusing & misleading to extend a sale to a date when shopping isn't accessible!
Seems there's a competency issue with the people who run the show! It's amateurish &
poor business practice.
Same thoughts--I'm way too busy right now to try to get to a store, sorry!
If there are too many abuses of the system for those who make multiple orders to get more samples or whatever, make a more forgiving policy than "once, that's it!" Maybe a second one when the sale is open to all?
Or at least STOP THE PROMO EMAILS after an order has been placed. I don't need a daily reminder that I can't get 20% off the stuff in my cart.
@SephoraBIC I noticed that ebates is now 3%. Isn't it usually 4%? Is this just during the sale, or will this decrease be ongoing?
Thanks @sonnydee!
@greeneyedgirl107 It's not uncommon for the Ebates percentage to be lower than normal during sales. It will likely go back to 4% after the same.