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Post in Customer Support
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Beauty Insider Appreciation Event 2018

BI Appreciation Image.png

We are updating the Beauty Insider program with exciting changes to benefits, which you can learn more about here: https://community.sephora.com/t5/Customer-Support/Beauty-Insider-Program-Updates-FAQS/td-p/4114842

 

In celebration of our Beauty Insider members, we are offering exclusive access to this year’s Beauty Insider Appreciation Event. Here's the breakdown:

 

Rouge, you shop the event early beginning Fri 8/24. This means you get 20% off on the hottest beauty products before anyone else. You can continue to shop the entire event through Monday 9/3.

 

VIB and Insiders get to shop, too! Starting Thursday 8/30, VIB will receive 15% off and Insiders will receive 10% off your purchase.

 

You can use your discount one time online or as many times as you want in-store. Check your email to get your code!

 

Want more details? Check out our FAQs:

What is the Beauty Insider Appreciation Event?

This is a special event to celebrate our Beauty Insiders and the recent changes to the Beauty Insider program. This promo is a great excuse to splurge, restock favorites, and start stocking up on fall newness.

 

What’s the offer?

Rouge gets 20% off, VIB gets 15% off and Insiders save 10%. Plus, Rouge (we see you!) gets to shop early before VIB and Insider.

 

What if I like to order online?

That’s cool. You can redeem the offer on both US and CA sites. Please note that online orders are one time use however you are welcome to shop as frequently as you’d like in-store.

 

Can I redeem the offer more than once?

Online you may redeem the offer one time but if you forget something the first time around, don’t even stress. The offer can be used as many times as you want in-store.

 

What’s my code to shop?

You can shop one time online with your code below based on your tier:

Rouge: YESROUGE

VIB: YESVIB

Insider: YESINSIDER

You can also bring your barcode into store to use as many times as you want. Check your email to get your store barcode!

 

Dates, please?

Rouge: Fri 8/24 - Mon 9/3

VIB and Insider: Thurs 8/30 – Mon 9/3

 

Wait, why are the dates split?

As a benefit of our top tier of membership, Rouge gets to shop the event early.

 

Is this offer available in Canada?

Yes! Some Canada stores may be closed on Mon 9/3 for Labor Day so be sure to call your store for holiday hours and closures.

 

What about Sephora inside JCPenney?

The offer is valid in Sephora inside JCPenney stores however, the offer is not valid on jcp.com.

 

Are there any exclusions?

In one word, yes. In lots of words: The offer cannot be applied to previous purchases, gift cards, Flash shipping or PLAY! by Sephora subscriptions, or combined with any other promotional offers. Not valid on purchases of Dyson, customizable sets online or through Sephora’s Customer Service. Clients are limited to three Drunk Elephant-branded items per transaction and three Tatcha-branded items per transaction. Merchandise quantities may be limited, see store for details.

Re: Beauty Insider Appreciation Event 2018

It's so they don't have to give you multiple samples for multiple online orders. They're being cheap. No way around it if they're only restricting online purchases

RE: Re: Beauty Insider Appreciation Event 2018

It can also be due to the overload of orders and how shipping and processing delays everything but people usually don’t think about it.. there is always something positive in something negative

RE: Re: Beauty Insider Appreciation Event 2018

Assuming there will be a nov vib sale, people are lucky they are doing this for the first time. Other big competitor offers 1 coupon one time purchase in store OR online NOT both. Other company’s shipping is not as good as Sephora’s and other company is not at a point to be able to handle the volume of online orders Sephora does (no doubt Sephora hires extra manpower for online stuff for nov vib sales so guys please cut them slack on the logistics...at least they trying) so let’s appreciate any additional opportunities for good sales outside their norm. The funny thing is I myself am upset with Sephora over a bigger problem than this personal to me and I’m defending them on this so that says something.

Beauty Insider Appreciation Event 2018

Great! I need to grab a few new skincare products to try! Although I wish online was not 1x only since Canadian stock online can be inconsistent and not everything is available in store.. and I can't make it to the store as easily. It should be 1x in store and unlimited online.

Re: Beauty Insider Appreciation Event 2018

Does this mean the sale in November isn't happening?

Re: Beauty Insider Appreciation Event 2018

Hi @jessicabb,

 

Stay tuned for information regarding upcoming promotions. Thank you! 🙂

 

Best Regards,


❤️ Raquel

 

Re: Beauty Insider Appreciation Event 2018

Wow, this is the first time in months that i have been able to properly post a comment since the BT site changes. Let's hope it stays this way!

 

Does anyone know if Rouges can bring a friend in store on one of these days?

Re: Beauty Insider Appreciation Event 2018

@Smeegle I've had trouble posting comments to this board, too.  Have you tried clearing your cache?  That worked for me.  (I mean, obviously it works for you now, but if it happens to you again, or if anyone else reading this is having trouble posting, it's something to try.)

Re: Beauty Insider Appreciation Event 2018

I was wondering if we can bring a friend like for past sale events, too!  I assume we can't since it isn't listed, but was hoping that we can...

Re: Beauty Insider Appreciation Event 2018

Nice to hear from you, @Smeegle!  Good question, too!

Re: Beauty Insider Appreciation Event 2018

Sephora can you make it so that the beauty insider code can be used more than once online? There has never been that sort of limitation before. I am not able to get to a store, so no that’s not an option. 

Re: Beauty Insider Appreciation Event 2018

I find the one time online use of the code frustrating. My local Sephora locations always hassle clients about using a discount code. I have had issues with using a rouge discount code during the last two promotion events.

 

Also I never get the emails regarding the promotions and always have to call to complain to get an email. 

Re: Beauty Insider Appreciation Event 2018


@kiddingme wrote:

I find the one time online use of the code frustrating. My local Sephora locations always hassle clients about using a discount code. I have had issues with using a rouge discount code during the last two promotion events.

 

Also I never get the emails regarding the promotions and always have to call to complain to get an email. 


Yes, I agree on the frustration re one time online use. I have no store within a reasonable distance.

Re: Beauty Insider Appreciation Event 2018

Hi @kiddingme,

 

I can update your email subscription for you! I'll send you a private message. 

 

-Mali 

Re: Beauty Insider Appreciation Event 2018

I am new to this board and don’t know how to send that type of message. How do I do that? TIA!

Re: Beauty Insider Appreciation Event 2018

Is this a bonus event in addition the the Spring & Fall VIB event for this year or it’s replacing the Fall VIB one? @SephoraBIC @KatieBT

Re: Beauty Insider Appreciation Event 2018

Any info if there will be a gift with purchase?? Last year there was baggie with samples for the first day of the sale so I’m wondering if there will be one this year as well?? @SephoraBIC @MaliBT

Re: Beauty Insider Appreciation Event 2018

@katkapivarci, I would check with your local Sephora. 🙂

 

-Mali 

Re: Beauty Insider Appreciation Event 2018

Will this event affect the Fall VIB sale?

Re: Beauty Insider Appreciation Event 2018

How exciting! Since the online purchase can only accept the code once I better work on refining my list to make sure its exactly what I want 🙂 

Re: Beauty Insider Appreciation Event 2018

Yay!  This is so exciting!  Off to prepare my cart... 

 

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