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Post in Customer Support
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Beauty Insider 20% code not working

I was mailed a 20% off Beauty Insider promo code to use on my next purchase. But when I try to use it at checkout, it doesn't work and says  "Offer available to select BI members". Why was this mailed to me if I'm not eligible to use it? Can someone please help?

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Re: Beauty Insider 20% code not working

I'm having the same issue. So frustrating 😫 

 

Re: Beauty Insider 20% code not working

@loveshopping101 I will send you a PM to help. 

Re: Beauty Insider 20% code not working

I’m having the same issue, please help me as well. 

Re: Beauty Insider 20% code not working

Hi @catierichards02 I'll send you a PM to request for more information.

Re: Beauty Insider 20% code not working

Please also PM me, I have a large cart and Im disappointed a code I spent to earn is not working  

Re: Beauty Insider 20% code not working

@SylBri I will send you a PM to help. 

Re: Beauty Insider 20% code not working

Hi @LNHOS,

 

I'm sorry to hear this! I'll send you a message so I can look into this further.

 

Best,
Laurie

Re: Beauty Insider 20% code not working

I’m having the same issue, please advise. 

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