BROKEN HUDA PALETTE...

[Stefanie0023]

I received my shipment today. SO UPSET! First off, my items were packaged sloppily and the boxes were smashed. SECOND...my Huda Small Beauty Obsessions Palette In Smoky was BROKEN! The black shade was completely SMASHED and got over EVERYTHING! I was looking forward to that palette and now it's ruined because the black shade mixed with all the other colors. LASTLY, I only received 2 samples. One of which I didn't even chose. My other samples never came! I paid money for this stuff. It's NOT CHEAP. So I think it's fair to say I want what I order in ONE: GREAT SHAPE, NOT BROKEN. TWO: Also, DEFINITELY NOT SMASHED. THREE: If I pick samples, don't jip me on them. Or give me samples I didn't even pick out! Feel my money was Wasted.

[melissabt]

Hi Stefanie0023,

I am sorry to hear that your order and palette arrived in that type of condition! I am sending you a message now to help.

[Stefanie0023]

Much thanks