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Post in Customer Support
anna444
WINDOW SHOPPER I Vib
‎10-17-2012 01:22 PM
‎10-17-2012 01:22 PM

Annoyed and disappointed

I made an on-line order in August and still have not received even though it says shipped and paid, it doesn't even have a tracking number, not that those have ever worked for me. I am disappointed that an order could be lost like that.

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melissabt
ALUM I Insider
‎10-17-2012 02:17 PM
‎10-17-2012 02:17 PM

Hi Anna444,   I'm sorry to hear that you did not receive...

Hi Anna444,

 

I'm sorry to hear that you did not receive your package. I'll send you a message right now to research your account/order. Thank you for your patience.

❤️ Melissa
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  • ‎10-17-2012 01:22 PM
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