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Post in Customer Support
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Access denied

Hi!  I thought I'd let someone know that whenever I type in certain things in the search bar (like just now I typed in "brush set"), the page "access denied" loads and won't load the search results.  When I just tried to click on the tools/accessories link to get to the brush sets that way, the "so sorry" page loaded about there being a high volume of traffic.  I don't know why beauty advice is working fine, but I thought I'd let you know about this issue.  Thanks!

Hi ladies.  Sorry to hear you are having issue with the s...

Hi ladies.  Sorry to hear you are having issue with the site!  We are working on investigating the issues and I will send you a message for more information.

The other day, I couldn't log in at all. Some other pages...

The other day, I couldn't log in at all. Some other pages don't load, like when you answer a question after reviewing a product.

I've had problems with the site recently also. I couldn't...

I've had problems with the site recently also. I couldn't even sign in yesterday and still am having trouble posting reviews. I get various error messages from "access to site denied" to "page loaded due to high volume". I would hope that Sephora gets the bugs worked out of the system soon as it takes many minutes to get help if I call on the phone.

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