Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

4x points not working???

I only got 1x points on 2 purchases. ugh! anyone else?

Re: 4x points not working???

Hi @linzmae

 

@RGbrown + @Nesspoo are correct! The extra points are added around 24 hours after the purchase. If they still have not shown up after tomorrow, feel free to send me a private message with your registered email address. 

 

Beauty On, 

Mali

Re: 4x points not working???

1x credits immediately upon purchase; the balance will show up anywhere from a few minutes to a few hours later. There will be a separate entry for them on your points tally.

RE: 4x points not working???

I had the same problem as you! It took atleast 20-30 mins for Sephora to post the correct amount of points l have. Check back again soon.. it should be updated by then! Hope this helps
3 Replies
Conversation Stats
  • 3 replies
  • 176 views
  • 5 Hearts Given
  • 4 Contributors
testing