Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Vivyboo
NEWCOMER I Rouge
‎08-03-2024 03:58 PM
‎08-03-2024 03:58 PM

4XPTSGUCCI

Hello!

 

I just ordered a perfume that I should receive 4x the points for. I added the promo code for this.

However, after paying it is saying I only got 206 points instead of 824.

How can I get this fixed? Any of you know?

 

 

TIA

Labels:
Tags:
0
Reply
1 Reply
LaurieBT
MOD Rouge
‎08-03-2024 04:25 PM
‎08-03-2024 04:25 PM

Re: 4XPTSGUCCI

Hi @Vivyboo,

 

If you just recently placed the order, please note that it can take 24 hours for the bonus points to reflect in your account. 

 

Best,

Laurie 

Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎08-03-2024 03:58 PM
  • 244 views
  • 1 Hearts Given
  • 2 Contributors