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Post in Customer Support
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15% off says expires today but it's not working.

Hello.

 

In my app I have a 15% off Beauty Win that says it ends today. I was waiting to use it till today because it said I had enough time. However when I try to get the offer it says it is expired. 

 

Also my birthday was last month but die to being sick I did not redeem my birthday gift. I had it sitting in my cart though. When I try to check out with it it says I can't do that. Are they only allowed to be purchased during your bday month only? 

 

Thank you

 

 

Re: 15% off says expires today but it's not working.

Hi @ShevonK,

 

I'm sorry to hear this! Normally the birthday gift can only be redeemed during your birthday month. I'm happy to check on these and I'll send you a message shortly.

 

Warm regards,

Laurie

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