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Post in Customer Support

15% off for select VIB email not applying online

Hello,

I received an email of a special offer for 15% off during Sept 12-16 instore and online. When I input the promo code provided in the email for my online purchase, I get an error message stating "Offer only available to select VIB members. Must be logged in and purchase merchandise to qualify." I am logged into my account and am purchasing a few items. Please advise.

Thanks

Fizza

Re: 15% off for select VIB email not applying online

@Fizzie,

 

I am sorry to hear that the code is not working! I am going to send you a message shortly.

❤️ Melissa
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