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1000 point Kat Von D Lock It and Rock It reward

I have yet to receive my Kat Von D brush from the 1000 point reward Kat Von D Lock it and Rock it! I am very concerned and disappointed that I never recieved my brush.  I noticed some other complains from other customers that they were told they would receive the brush by March 30th. I got that email and was expecting to get it by now. I have shopped at Sephora for almost 10 years now and this was the first time that I saved up 1000 pts. I am hoping that this will have some solution! 

Re: 1000 point Kat Von D Lock It and Rock It reward

@BambiKaye,

 

I am truly sorry to hear about all of the inconvenience with your Reward. I am sending you a message now.

❤️ Melissa

1000 point Kat Von D Lock It and Rock It reward

Really not happy. it was to take 6 weeks we are now almost 4 months past this. Think I will start ordering from personal sites. They are responsible for what is promised. what good are my points if i never recieve the item?
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