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$100 Rouge Reward Expired! Please help!!!

Hello,

 

I was recently made aware that my $100 reward that I purchased with 2,500 points has expired. I was unaware that the reward had an expiration date, and one so soon at that. I had been so busy this year that I hadn't thought to use it until now. Had I known there was an expiration date before purchasing it, I would've waited until I needed something to do so. 2,500 points is a lot for me and I've been a loyal rouge member for years now! Please help! Thank you! 😧 

3 Replies

Re: $100 Rouge Reward Expired! Please help!!!

Hi @Ainina,

 

My apologies, Rouge Rewards expire 90 days after they are redeemed in exchange for points. I'll look into this further and I'll send you a message.

 

Best regards,

Laurie 

Re: $100 Rouge Reward Expired! Please help!!!

Is there any chance I can also get your assistance?  After I cashed in my points for the reward, every time I went to place an order the items were out of stock.  I just found the items I wanted in stock and when I went to purchase them with my reward, it said it was expired.  I am within 1 week of the expiration and would appreciate any help to get my points back or the reward.  Thanks so much!

 

Re: $100 Rouge Reward Expired! Please help!!!

Hi @julkeller Sorry to hear that. I'm sending you a PM!

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