Damaged

[Cosette14]

My hair is so damaged and dry. It's 3c and 3a i think. I haven't put heat on it for a year and its still really bad. I use a moisterizing shampoo and conditioner and I use the shea moistour smoothie. I use T-shirts to dry, not towels. I don't know what I'm doing wrong or not doing. I wash my hair every 4-5 days. It also gets knotted really easily. My hairdresser doesn't really specialize in curly hair so she's not super helpful. I'm open to anything at this point.

[AMillerRN]

Yes, the knots are from all the damage. You should cut off as much as possible and find a curly hair stylist for sure. 

In the meantime, you should begin using Olaplex No. 3 and start using a clarifying shampoo once a week followed by a deep conditioner. 

[PyrpleBraynz]

It sounds like you need a trim and you need to find a hairdresser that does natural curly hair care.