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THE PAT McGRATH THREAD

~ Updated Sept 26th 2019 ~

Since the brand is coming to Sephora. I thought I'd start a thread just for the brand for news and info. 

 

Brand page: https://www.sephora.com/pat-mcgrath-labs

 

 

NEW PRODUCTS

Blitz Astral Quad Eyeshadow Palette

https://www.sephora.com/ca/en/product/blitz-astral-quad-P451138

Obsessive Opulence: MatteTrance Lipstick

https://www.sephora.com/ca/en/product/obsessive-opulence-mattetrance-lipstick-P451132

Mothership VI Eyeshadow Palette - Midnight Sun

https://www.sephora.com/ca/en/product/mothership-vi-eyeshadow-palette-midnight-sun-P449790

Eye Ecstasy: Eye Shadow Palette Mini

https://www.sephora.com/ca/en/product/eye-ecstasy-eye-shadow-palette-P448447

Skin Fetish: Sublime Perfection Foundation

https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfection-foundation-P447519

Skin Fetish: Sublime Perfection Primer

https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfecting-primer-P447764

Skin Fetish: Sublime Perfection Setting Powder

https://www.sephora.com/ca/en/product/skin-fetish-sublime-setting-powder-P447770

Skin Fetish: Sublime Perfection Foundation Brush

https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfection-foundation-brush-P448622

Skin Fetish: Sublime Perfection Powder Brush

https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfection-powder-brush-P448623

 

 

Mothership VI Eyeshadow Palette - Midnight Sun

Spoiler
Screen Shot 2019-09-05 at 8.27.56 AM.pngScreen Shot 2019-09-05 at 8.28.04 AM.pngScreen Shot 2019-09-05 at 8.28.15 AM.png

 

Re: THE PAT McGRATH THREAD

@niki172 @Ispend2much6 What were the previous CS issues? Was it regarding the many cancelled orders due to OOS items from last year’s sale? I read about that on Twitter, but haven’t personally experienced any bad service from them yet

Re: THE PAT McGRATH THREAD

@Guessgal it was the cancelled items, shipping speeds, and customers that got the wrong/defective items sent to them. I also think that people in general were upset with how CS was handling all the issues also (someone always mentions it on IG whenever a new product is launch it seems like). Like you I haven't experienced any issues either, but I haven't tried to order from her when she's launched something huge like the Star Wars collection.

Re: THE PAT McGRATH THREAD

@Guessgal   I'm not sure.  I haven't purchased from her often; this is the first time I've had a problem, albeit twice in one order.

Re: THE PAT McGRATH THREAD

@niki172   The response to the first coated lipstick was not remarkable; just that I could return it if I want to but they could not cancel any future shipments, per their policies.  I'm kind of nervous, wondering if any of the items were actually returns from someone else.  There was no sign of leakage from this gloss.

Re: THE PAT McGRATH THREAD

@Ispend2much6 I would really hope that they wouldn't do that at all and especially during a pandemic. I understand that concern 💯. What terrible customer service. You would think during a time like this that you wouldn't want to take product back especially if you can show them pictures of an obviously defective product.

Re: THE PAT McGRATH THREAD

Oh no @Ispend2much6 😱 I hope they send you a new one.

Re: THE PAT McGRATH THREAD

@blackkitty2014   That's a good idea to ask.

Re: THE PAT McGRATH THREAD

@Ispend2much6  Now I’m anxious about mine. I have 3 small orders not yet arrive. 

Re: THE PAT McGRATH THREAD

@blackkitty2014   I orderd a lot (😂) and most are okay.

Re: THE PAT McGRATH THREAD

Restock happening for Supreme.  The bots will get them first. I’m not even going to try. 
390A61E0-B516-4D08-B37E-3E16EF5B482D.png

 

Re: THE PAT McGRATH THREAD

Just ticks me off @SportyGirly125 , I really wanted this also. 

Re: THE PAT McGRATH THREAD

@Sunnysmom It sold out again in less than a minute from what I read.  I didn't even try this time around.

Re: THE PAT McGRATH THREAD

Me either @SportyGirly125 . She just needs to release it on hers or call it something else etc. Sick of dumb games with all these guys. Life is too short especially now! 😖

Re: THE PAT McGRATH THREAD

@SportyGirly125 , I'm with you.  I really wish she'd release it on her site.

Re: THE PAT McGRATH THREAD

Recently purchase three palettes, the Celestial Divinity, Mothership 5, and Mothership 4. The packing for Mothership Palettes are not the same as before. The Mothership palettes are now package like the Celestial Divinity palette, in a cardboard box that you cannot close up. I know it's superficial slightly but I loved the old packaging. Did anyone else recently purchase items during the 30% off sale and packaging was the same?

Re: THE PAT McGRATH THREAD

Just got my ship email for all my blitztrances 

tenor (38).gif

 Now, scrolling through, i hope they are all usable....😬

Re: THE PAT McGRATH THREAD

🤞🏽🤞🏽

Re: THE PAT McGRATH THREAD

@sonnydee I hope so!  

Re: THE PAT McGRATH THREAD

@sonnydee   I hope so too!

Re: THE PAT McGRATH THREAD

PM's still having quality control issues, to put it kindly.  Guess which shade this Mattetrance lipstick is?  Answer in spoiler.  Also, I ordered Profumo.  All of the Luxetrance lipsticks I have go on smoothly, but this one is hard.  Sure seems to me like old stock is what's being put on sale.

Spoiler
Flesh 3

20201204_163657.jpg

Re: THE PAT McGRATH THREAD

Eww @Ispend2much6 I’m so sorry! That’s terrible. I’ve had a few PM turn bad but not like this. Mine get sticky and then fall out of the tube. Lol They really do have terrific CS thankfully! Glad some of yours survived. Agree, just wear lippies all the time! I am too. 

8,508 Replies
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