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THE PAT McGRATH THREAD

~ Updated Sept 26th 2019 ~

Since the brand is coming to Sephora. I thought I'd start a thread just for the brand for news and info. 

 

Brand page: https://www.sephora.com/pat-mcgrath-labs

 

 

NEW PRODUCTS

Blitz Astral Quad Eyeshadow Palette

https://www.sephora.com/ca/en/product/blitz-astral-quad-P451138

Obsessive Opulence: MatteTrance Lipstick

https://www.sephora.com/ca/en/product/obsessive-opulence-mattetrance-lipstick-P451132

Mothership VI Eyeshadow Palette - Midnight Sun

https://www.sephora.com/ca/en/product/mothership-vi-eyeshadow-palette-midnight-sun-P449790

Eye Ecstasy: Eye Shadow Palette Mini

https://www.sephora.com/ca/en/product/eye-ecstasy-eye-shadow-palette-P448447

Skin Fetish: Sublime Perfection Foundation

https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfection-foundation-P447519

Skin Fetish: Sublime Perfection Primer

https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfecting-primer-P447764

Skin Fetish: Sublime Perfection Setting Powder

https://www.sephora.com/ca/en/product/skin-fetish-sublime-setting-powder-P447770

Skin Fetish: Sublime Perfection Foundation Brush

https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfection-foundation-brush-P448622

Skin Fetish: Sublime Perfection Powder Brush

https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfection-powder-brush-P448623

 

 

Mothership VI Eyeshadow Palette - Midnight Sun

Spoiler
Screen Shot 2019-09-05 at 8.27.56 AM.pngScreen Shot 2019-09-05 at 8.28.04 AM.pngScreen Shot 2019-09-05 at 8.28.15 AM.png

 

@SportyGirly125, I know, it's so frustrating. At least th...

@SportyGirly125, I know, it's so frustrating. At least the Sephora Mod working this evening refunded my money plus gave me store credit for the express delivery since that was the only item in my purchase after I sent her the pic of it busted to pieces 😩

Re: THE PAT McGRATH THREAD

Holy Mackerel @Luvstravel ! I don't think I've ever seen a palette arrive that busted up with a broken mirror and everything! Fingers crossed the other one arrives safely!

@makeitup305, yep, that's the worst I've ever seen. I'm r...

@makeitup305, yep, that's the worst I've ever seen. I'm really not even holding my breath for Monday's arrival (but if it's not broke I'll do the happy dance all around my house ) 🤸‍♀️ 🤸‍♀️ 🤸‍♀️

Re: THE PAT McGRATH THREAD

What?? I’m so so sorry @Luvstravel How could it be damage that bad 😭

@blackkitty2014, I don't understand either. The shipping...

@blackkitty2014, I don't understand either. The shipping box wasn't even damaged. @WinglessOne thinks somebody at the warehouse dropped it then stepped on it, then put it on my box 🤣🤣🤣🤣🤣🤣 I think she might be right! It's beyond funny because I just had a gut feeling, so just maybe, Monday's arrival might be intact, or might not. I'm not holding my breath.

Re: THE PAT McGRATH THREAD

@Luvstravel  😲🤬 That is crazy and ridiculous. It’s beyond bad packing. It looks like someone at the warehouse intentionally broke this palette before shipping it. Or okay, maybe accidentally dropped and stepped on it and didn’t open it to check for damage before tossing it into the shipping box. Especially if the shipping box isn’t damaged at all. 

 

I wish I could send you one of these palettes myself. Smiley Sad I’m tempted to see if my local PMG-stocked store has these again, so I can grab one for you and pad the hell out of it to ship to you. (I’m pretty sure they’re still out of stock.) I saw you ordered another one with faster shipping. I hope that one arrives in one piece! 

 

I also hope you’re complaining directly to Sephora about this. I’d also include Pat McGrath Labs direct in my complaint, just to let them know about this. You never know, PMG might offer to help make things right. Even if their response is “so sorry this is happening, but it shipped from Sephora instead of us so it’s kinda out of our hands,” at least they’ll know it’s happening and may consider additional package protection on their end for these 6-pans. A thin sheet of foam inside the palette could help prevent some of this damage. 

@WinglessOne and @SportyGirly125, Y'all are too sweet. Th...

@WinglessOne and @SportyGirly125, Y'all are too sweet. The first palette looked pristine compared to this one. It's to the point now that if Monday's palette arrives broken, I'm finished with this red one. I'm happy enough I have all the other 6 pan Pat palettes, so I'm fine. I also had a forum member in Canada who had this particular palette that she was thinking about returning, since she ordered the wrong one, offer to mail it to me. I told her thanks, but that green shade is just so so soft there would be no guarantee that it would arrive safely. So thank y'all both for your kind thoughts 😘 Whenever you open a Sephora package and your items are actually packed on securely, be thankful ( I know @WinglessOne was just complaining about her packaging of her 5 pan Natasha palette )

Re: THE PAT McGRATH THREAD

@WinglessOne I feel bad for @Luvstravel if I could find the palette too I would send her one. It’s not available online but if I’m ever near a Sephora that has PMG or if it pops up again I would buy her that palette and send it fully packaged her way. 

Re: THE PAT McGRATH THREAD

omg @Luvstravel! that is awful! I hope the second one you ordered arrives in perfect condition! I ordered a couple of the palettes during the sale a few weeks back and fortunately, none of my arrived damaged, so I'm crossing my fingers for you that the one arriving on Monday makes it safely!

@myxducky, Thanks. If it doesn't, I'm finished with the r...

@myxducky, Thanks. If it doesn't, I'm finished with the red palette. This past order I searched at least twice every day since the first one arrived broken, before it popped back up in stock.

Re: THE PAT McGRATH THREAD

Oh my @Luvstravel  didnt you have a pre ious one also damaged and this second one is even worse than the first one. Sorry this happened. 

@naturalooks15, Yes and the first one looked pristine com...

@naturalooks15, Yes and the first one looked pristine compared to this one.

Re: THE PAT McGRATH THREAD

@Luvstravel   Oh man it was like you knew this was going to happen, too

@shimmerbait, I think some warehouses just need a packagi...

@shimmerbait, I think some warehouses just need a packaging class and I seem to get the same warehouse. 😥

THE PAT McGRATH THREAD

The red palette just came back in stock. I ordered one palette with expedited shipping ( please pack my palette good ) and one regular flash shipping ( my thinking is they may come from different warehouses with different packing skills 😉 )Hopefully one or both make it intact to me this time. If both make it, I'll put one up for Christmas for a friend! Keep fingers crossed for me 😁

Re: THE PAT McGRATH THREAD

@Luvstravel i hope it will come in perfect condition this time.  Smiley Happy

@blackitty2014, My first one arrives tomorrow 😬

@blackitty2014, My first one arrives tomorrow 😬

RE: THE PAT McGRATH THREAD

@Luvstravel that’s wonderful news!! I’m so happy for you!! Here’s hoping they bubble wrap it!!!

@Spavi, I hope it is overflowing in bubblewrap! 😊

@Spavi, I hope it is overflowing in bubblewrap! 😊

Re: THE PAT McGRATH THREAD

So excited! Definitely waiting on the Sephora launch

Yess and I hope to find a reasonable match to my skin tone!

Yess and I hope to find a reasonable match to my skin tone!
5,623 Replies