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Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
~ Updated Sept 26th 2019 ~
Since the brand is coming to Sephora. I thought I'd start a thread just for the brand for news and info.
Brand page: https://www.sephora.com/pat-mcgrath-labs
NEW PRODUCTS
Blitz Astral Quad Eyeshadow Palette
https://www.sephora.com/ca/en/product/blitz-astral-quad-P451138
Obsessive Opulence: MatteTrance Lipstick
https://www.sephora.com/ca/en/product/obsessive-opulence-mattetrance-lipstick-P451132
Mothership VI Eyeshadow Palette - Midnight Sun
https://www.sephora.com/ca/en/product/mothership-vi-eyeshadow-palette-midnight-sun-P449790
Eye Ecstasy: Eye Shadow Palette Mini
https://www.sephora.com/ca/en/product/eye-ecstasy-eye-shadow-palette-P448447
Skin Fetish: Sublime Perfection Foundation
https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfection-foundation-P447519
Skin Fetish: Sublime Perfection Primer
https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfecting-primer-P447764
Skin Fetish: Sublime Perfection Setting Powder
https://www.sephora.com/ca/en/product/skin-fetish-sublime-setting-powder-P447770
Skin Fetish: Sublime Perfection Foundation Brush
https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfection-foundation-brush-P448622
Skin Fetish: Sublime Perfection Powder Brush
https://www.sephora.com/ca/en/product/skin-fetish-sublime-perfection-powder-brush-P448623
Mothership VI Eyeshadow Palette - Midnight Sun
@niki172 @Ispend2much6 What were the previous CS issues? Was it regarding the many cancelled orders due to OOS items from last year’s sale? I read about that on Twitter, but haven’t personally experienced any bad service from them yet
@Guessgal it was the cancelled items, shipping speeds, and customers that got the wrong/defective items sent to them. I also think that people in general were upset with how CS was handling all the issues also (someone always mentions it on IG whenever a new product is launch it seems like). Like you I haven't experienced any issues either, but I haven't tried to order from her when she's launched something huge like the Star Wars collection.
@Guessgal I'm not sure. I haven't purchased from her often; this is the first time I've had a problem, albeit twice in one order.
@niki172 The response to the first coated lipstick was not remarkable; just that I could return it if I want to but they could not cancel any future shipments, per their policies. I'm kind of nervous, wondering if any of the items were actually returns from someone else. There was no sign of leakage from this gloss.
@Ispend2much6 I would really hope that they wouldn't do that at all and especially during a pandemic. I understand that concern 💯. What terrible customer service. You would think during a time like this that you wouldn't want to take product back especially if you can show them pictures of an obviously defective product.
Oh no @Ispend2much6 😱 I hope they send you a new one.
@Ispend2much6 Now I’m anxious about mine. I have 3 small orders not yet arrive.
@blackkitty2014 I orderd a lot (😂) and most are okay.
Restock happening for Supreme. The bots will get them first. I’m not even going to try.
Just ticks me off @SportyGirly125 , I really wanted this also.
@Sunnysmom It sold out again in less than a minute from what I read. I didn't even try this time around.
Me either @SportyGirly125 . She just needs to release it on hers or call it something else etc. Sick of dumb games with all these guys. Life is too short especially now! 😖
@SportyGirly125 , I'm with you. I really wish she'd release it on her site.
Recently purchase three palettes, the Celestial Divinity, Mothership 5, and Mothership 4. The packing for Mothership Palettes are not the same as before. The Mothership palettes are now package like the Celestial Divinity palette, in a cardboard box that you cannot close up. I know it's superficial slightly but I loved the old packaging. Did anyone else recently purchase items during the 30% off sale and packaging was the same?
Just got my ship email for all my blitztrances
Now, scrolling through, i hope they are all usable....😬
🤞🏽🤞🏽
PM's still having quality control issues, to put it kindly. Guess which shade this Mattetrance lipstick is? Answer in spoiler. Also, I ordered Profumo. All of the Luxetrance lipsticks I have go on smoothly, but this one is hard. Sure seems to me like old stock is what's being put on sale.
Eww @Ispend2much6 I’m so sorry! That’s terrible. I’ve had a few PM turn bad but not like this. Mine get sticky and then fall out of the tube. Lol They really do have terrific CS thankfully! Glad some of yours survived. Agree, just wear lippies all the time! I am too.