Returns in Canada

[claudiag89]

I purchased an eyeshadow palette, and used it only once; however, I threw away the packaging that came with it. (The eyeshadow palette is almost intact). Will I be able to return it? 

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[kevinbt]

Hi @claudiag89! Yes! An item can be returned even without the original packaging! For Return Policy specifics, please reference the link that @TrysBeautyItems posted! 

Regards, 

Kevin

[TrysBeautyItems]

If it can looked up via your BI account or have the receipt and within the return timeframe, yes. Full Canada return policy: https://m.sephora.com/ca/en/beauty/returns-exchanges?country_switch=ca 

@claudiag89